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Home > Claims-Portal Users' Guide > Using Discussion Forums

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Author Comments
administrator

Senior Administrator
Posted: 7/24/2001 2:15 PM

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Forums - Usage Basics
Forums - Usage Basics

View Forums, Message Boards, Topics, and Comments


Click a Forum text link. The next screen displays all Message Boards listed under that forum, along with a brief description of each.
Click on a Message Board's name. The next screen displays all Topics listed under that Message Board.
Click on a Topic name. The next screen displays all comments listed under that topic, along with the handle of the person that posted each, and the dates and times of the postings.

Viewing Older and/or Newer Topics

On the Topics Home Page you can choose how many days back you would like to view comments for.



From the Show Topics From Last option, use the drop-down list to expand your view of number of days to choose from. The drop-down list displays choices ranging from the current day (today) to all days (viewing all topics, which is the default).
Make your selection by clicking on the number of days back you would like to view.
Click the Go button. The next screen displays all topics dating back as far as the number of days you've selected.

Jumping to Another Forum or Board

On the Topics Home Page you can choose to "jump" to another Forum or Board from eitherís drop-down list.



From the Jump to Forum or Jump to Board options, use the drop-down list to expand your view of all available forums or boards.
Make your selection by clicking on the forum or board name you wish to view.
Click the Go button. The next screen displays all boards under the selected forum, or all topics under the selected board.

Replying to a Topic


From the Topics Home page, click on a Topic name. The next screen displays all the comments for that topic.
Click the Post Reply text link in the upper right hand corner of the screen. This will display your profile information, along with text boxes for showing your text signature (more on that later), entering your comment (reply), an optional URL and name of the URL, and an option for an email notification when your comment is replied to.
Type in your reply in the Comments text box.
Type in an Optional URL and URL Name in the appropriate boxes.
Click on the Yes or No buttons for email notification of reply.
Click the Post Reply button. The next screen displays confirmation of your comment on the Forums Home page.

Replying to a Comment


From the Topics Home page, click on a Topic name. The next screen displays all the Comments for that Topic.
Click the Reply text link under the authorís handle. This will display your profile information, along with text boxes for showing your text signature (more on that later), entering your comment (reply), an optional URL and name of the URL, and an option for an email notification when your comment is replied to.
Type in your reply in the Comments text box.
Type in an Optional URL and URL Name in the appropriate boxes.
Click on the Yes or No buttons for email notification of reply.
Click the Post Reply button. The next screen displays confirmation of your comment on the Forums Home page.

Content Searching

Members can search the entire Forums Module for Topics, Boards, Forums or Comments that contain a selected word.



Click the Search Icon. The next screen displays five options for performing your search Ė By Forum or All Boards, By Handle, By Email, By Subject, or By Message Body.
Choose your search option by either selecting your choice from the drop-down list next to the option Search In, or by typing in a word or phrase in the other text boxes.
Click the Search button. The next screen displays all items that match your search criteria.

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