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Clarity in Conversations

Clarity is so important in a work environment. Being specific and clear in conversations saves more time than anything else. When you are precise in your conversations, there is no need for multiple fact-checking, wasted time finding answers to a poorly-worded questions, and it eliminates most mistakes for the future. Make sure that as you start a conversation, you give a little background of the topic, are specific when referring to others who are somehow involved by using their names, use nouns when referring to specific things rather than the vague and elusive “it,” state dates and times when appropriate, provide real examples to help eliminate confusion and provide textual or online links when referring to specific documents. Doing this makes certain that the person you are communicating with knows exactly as much as you do, you are both on the same page. Make sure to be blunt with the information and avoid subtlety – confusion is expensive to fix but easy to avoid. You want to anticipate what your boss or client will ask you and provide that information first. This is not the same as over-explaining which can waste time and offend those who feel you are underestimating their knowledge, but is instead a proactive effort on your part. By providing the necessary information (names, titles, dates, links, examples, etc.) before being asked to do so, you show initiative and control over your projects. Guest Article Submitted by Eric Shannon with JustJobs.com

Posted on Wednesday, Dec 28, 2011 13:38:41 EST by trose